Return & Refund Policy

Refund Policy

Eligibility for Refund

Refunds are available if a valid reason is provided within 7 days of purchase.

Conditions for a Refund

A refund will be issued if:

• The product or service delivered does not match the description provided at the time of purchase.
• Significant, unresolved technical issues prevent the use of the service.
• The customer provides valid documentation or evidence to support the refund request.

Non-Refundable Fees

The following fees are non-refundable:

• Setup fees, installation charges, and one-time service fees.
• Payments for subscription plans beyond the current billing cycle.

How to Request a Refund

To request a refund, please email support@vaibhavinfotech.com with the following details:

• Your full name and contact information.
• The order/invoice number.
• A detailed explanation of why you are requesting a refund.

Our team will review your request and respond within 5-7 business days.

Refund Processing

Once your refund request is approved, the amount will be credited to your original payment method within 7-10 working days. Please note that bank processing times may vary and are beyond our control.

Changes to the Refund Policy

Vaibhav Infotech reserves the right to update or modify this policy at any time. Any changes will take effect immediately upon being posted on our website